SAP CX Suite
Advanced solutions for commerce, customer data management, marketing, sales, and service.
You can exceed consumer expectations with connected data and operational insights fueled by intelligent customer experience (CX) management.
Drive exceptional customer experiences and business outcomes by connecting back-end data and front-end experiences to engage the right customers, at the right moment, wherever they are.
Anticipate, support, and optimise customer interactions while improving operational efficiency with data-driven insights and analytics powered by AI.
Transform at the speed of customer expectations with a hybrid composability approach. Our feature-rich core provides enterprise-grade capabilities, and a vast ecosystem of partner solutions allows you to rapidly deploy customised experiences
Seize market opportunities and drive growth on an enterprise-grade e-commerce platform.
- Boost profits through data-driven intelligence
- Leverage an agile platform built for innovators
- Rely on proven scalability and performance
- Count on support for any industry or business model
Customer Data Solutions
Crush revenue and growth targets with customer identity and access management, data privacy, and customer data platform solutions.
- Earn customer trust
- Grab market share fast
- Focus marketing spend
- Enhance experience and cybersecurity
- Handle data privacy and compliance
- Increase conversion and retention
Sales Automation Solutions
Empower your sales teams to adapt to changing market needs and guide customers through their sales journey.
- Accelerate time to market
- Know your customers
- Engage customers anywhere
- Refine sales processes
- Retain customers intelligently
Customer Service Solutions
Deliver your brand promise and secure customer loyalty with modern services that activate your enterprise.
- Serve customers at their channel of choice
- Collaborate to diagnose and resolve issues
- Protect your brand to boost profitability
- Keep customer service costs down
Automate your marketing campaigns and execute on a global scale.
- Accelerate time to value
- Streamline marketing analytics
- Execute global campaigns at scale
- Simplify segmentation with AI
- Deliver personalized, cross-channel engagement
- Optimize marketing technologies