AMS for MSMEs
Shared Service Solution.
Trayii SAP AMS shared services program brings predictable value leveraging best-in-class methodologies, processes, templates, and reporting framework, thereby laying a strong foundation for “performance- centric” enterprise application management services at optimized costs.
We empower our customers with an evolved shared services model that features a centralized pool of talented and experienced SAP specialists who maintain, enhance, and manage their SAP environments with consummate ease.
By tapping the expertise of this highly resourceful and flexible pool, over 200 companies globally are taking advantage of our shared services, application maintenance and support services.
- Drive Agility: From anywhere with our location-agnostic services
- Embed Resilience: To flexibly meet evolving business needs without disruption
- Infuse Simplicity: Platform-driven capabilities for greater service efficiency, application optimization & transparency
- Robust Governance: Process adherence to ITIL standards in SLA commitments
- Innovative Pricing: Spread costs by a well-structured and proven innovative pricing model
- Customer Focused Service Specialists: Customized application management services matching specific company needs
- Value-Driven SLAs; High levels of Managed Application services with deep domain expertise and SAP certified specialists
- 24×7 Delivery Model: Round-the-clock services for all AMS needs
Service Offerings
As a go-to-partner, Trayii Technologies helps enterprises with a 360° service portfolio – from strategy to value enrichment to ensure operational, productivity, and cost efficiencies. While technology is at the core, Trayii incorporates the next-and-best practices to drive process standardization, reduce system redundancies, and higher productivity levels.
Security Services
- Application user maintenance
- SAP-GRC access control
- SAP security audit
Professional Services
- Project /Program management
- Consulting services
- Training and documentation services
Enhancement Services
- Functional enhancements
- Migration (e.g. ECC to S4/HANA)
- Compliance and regulatory upgrades
- Release planning
Operational Services
- Incident management
- Service request fulfillment
- Application monitoring
- Interface monitoring
- Batch Job management
- Database monitoring
- Events (Alerts) management
- Period end closure (Monthly, Quarterly, yearly)
Basis Services
- System build, copy and refresh
- Client administration
- Patch upgrades
- Backup and recovery
- Output device management
- Database administration
- Change & transport administration
- SAP OSS administration
- Performance management
About
Your Ideal SAP Implementation Partner
Innovative Solutions
We base our SAP business solutions on an advanced architectural model. With each project, we focus to accelerate innovation in your SAP framework. Our remedial services reduce the SAP system’s downtime.
Strategy Planning
Using an expert architectural model and strategic use of information, we deploy our SAP services to directly improve your efficiency. We identify your problem areas and deliver solutions to reorganize your information infrastructure.
End-End Approach
With a vast range of SAP-managed services, we offer solutions for different business functions. Our comprehensive managed services app development model offers a productive reinvention of your business operations.
On-going Support
We look beyond IT transformation. Our services are focused on bringing value to you. Every project and every integration is targeted to uplift your business capabilities.