xGen AMS
Empowering enterprises by reimagining their AMS solution
With its 10+ years of AMS experience, Trayii Next Generation Application Maintenance and Support is successfully delivering customer objectives of cost reduction, end-user satisfaction and transformation of the application landscape. Most of the “Fortune 500” clients have outsourced their IT to Trayii and are consistently realizing true business value beyond cost savings.
- $400 Mn+ worth of transformation and cost optimization initiatives.
- Managing 5000+ applications across legacy, ERPs, COTS, and digital technologies.
- 99% success rate in handling complex transitions.
- 100% fulfillment of your IT needs through our service catalog.
Measurable Service Delivery Framework
Based on the vision of “Moving towards Zero Maintenance”, the journey takes you through the efficiencies and value unlocked through a structured and measurable approach i.e., our 3D model.
Our 3D model expanded as Discover – Define – Deliver, which helps in unlocking the true value of your digital journey by way of service optimization, service excellence and landscape transformation by taking end-to-end responsibility for the delivery of the requested services based on the agreed SLAs.
Integrated Delivery Hub
Our technology-enabled service delivery platform encompasses ready-to-deploy automation tools specific to business processes and technologies, unified view of service delivery through insightful dashboards in near real-time, data analyzers that provide actionable insights by correlating customer issues with application behavior. Overall, this platform helps both customers and delivery teams to bring in service excellence from the start of the engagement.
- KT Workbench: Transition lifecycle management from planning, execution, KM, and monitoring.
- ERP Automation Suite: Suite of productivity and automation tools to automate and reduce ticket resolution and improve customer satisfaction.
- BOTs Library: An exhaustive list of operational and service BOTs that can be readily deployed on the customer’s instances for realization of productivity benefits and cost efficiencies.
- Demand Management Tool: It helps to forecast, plan, monitor and execute enhancements for AMS engagements.
About
Your Ideal SAP Implementation Partner
Innovative Solutions
We base our SAP business solutions on an advanced architectural model. With each project, we focus to accelerate innovation in your SAP framework. Our remedial services reduce the SAP system’s downtime.
Strategy Planning
Using an expert architectural model and strategic use of information, we deploy our SAP services to directly improve your efficiency. We identify your problem areas and deliver solutions to reorganize your information infrastructure.
End-End Approach
With a vast range of SAP-managed services, we offer solutions for different business functions. Our comprehensive managed services app development model offers a productive reinvention of your business operations.
On-going Support
We look beyond IT transformation. Our services are focused on bringing value to you. Every project and every integration is targeted to uplift your business capabilities.