Empowering enterprises by reimagining their AMS solution
With its 10+ years of AMS experience, Trayii Next Generation Application Maintenance and Support is successfully delivering customer objectives of cost reduction, end-user satisfaction and transformation of the application landscape. Most of the “Fortune 500” clients have outsourced their IT to Trayii and are consistently realizing true business value beyond cost savings.
Measurable Service Delivery Framework
Based on the vision of “Moving towards Zero Maintenance”, the journey takes you through the efficiencies and value unlocked through a structured and measurable approach i.e., our 3D model.
Our 3D model expanded as Discover – Define – Deliver, which helps in unlocking the true value of your digital journey by way of service optimization, service excellence and landscape transformation by taking end-to-end responsibility for the delivery of the requested services based on the agreed SLAs.
Integrated Delivery Hub
Our technology-enabled service delivery platform encompasses ready-to-deploy automation tools specific to business processes and technologies, unified view of service delivery through insightful dashboards in near real-time, data analyzers that provide actionable insights by correlating customer issues with application behavior. Overall, this platform helps both customers and delivery teams to bring in service excellence from the start of the engagement.